The Wellness Concierge tailors a wellness plan to personal needs and books every appointment around your availability.
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A variety of different treatments and activities fall under the wellness umbrella — from working out and what you eat, to massage and acupuncture. It can be a lot to keep track of.
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To help organize and guide the journey, a Vancouver-based startup is aiming to streamline the appointment and organization system with The Wellness Concierge.
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We caught up with founder Dominika Nova to learn more.
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Q: For those who aren’t familiar, what is The Wellness Concierge?
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West Coast Table
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A: The Wellness Concierge is Vancouver’s first boutique wellness concierge service — think of us as the friend who always knows exactly who to call, except now we do the calling, the booking, and the planning for you. We coordinate your massages, acupuncture, facials, lymphatic drainage, IV therapy, and more, with trusted practitioners so your wellness stays consistent without you having to think about it.
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We also recently launched The Gifting Suite — a collection of occasion-based packages including The Pregnancy Glow, The Bridal Edit, The Burnout Reset, and The Birthday Ritual, for those who want to gift a wellness experience rather than another object.
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Q: What makes it unique?
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A: Most people know they should prioritize their wellness, they just don’t have the bandwidth to research practitioners, compare reviews, and manage another set of appointments on top of everything else. The Wellness Concierge removes that decision fatigue entirely.
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We vet the practitioners, handle the logistics, and build a routine that’s intentional rather than reactive, so wellness stops being one more task and starts being something that simply happens for you. The result isn’t just an appointment booked; it’s the feeling of being taken care of.
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Q: Who is the target customer?
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A: Busy professionals, parents, and anyone who wants effortless access to top wellness practitioners without the hassle of researching and scheduling appointments themselves. We also work with clients looking for a thoughtful wellness-focused gift for someone else, as well as corporate clients gifting wellness experiences to their teams.
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Q: How does it work?
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A: Every client journey begins with a complimentary discovery call so we can understand exactly what you need. From there, you’ll receive a personalized link to secure your selected service, and we take it from there: curating a wellness plan tailored to you and booking every appointment around your availability. There’s no research, no back-and-forth, no juggling five different booking sites. All you have to do is show up.
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Q: Is there a price for the service?
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A: The Wellness Reset, a one-time reset, is $249. The Signature Concierge, an ongoing monthly membership, is $499/month. The monthly fee covers the concierge service itself — sourcing, scheduling, and managing appointments across our vendor collective, plus the ongoing planning and coordination. The actual treatments/services booked with each vendor such as facials, lymphatic drainage, osteopathy, etc., are billed separately at their standard rates. And then Gifting Suite packages are all priced at $149.
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Q: And where can people learn more?
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A:Thewellnessconciergecollective.com or on Instagram @bywellnessconcierge.
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