Watch: SKIMS Addresses Backlash Over $148 Advent Calendar
SKIMS is hoping to clear the air.
After Kim Kardashian‘s clothing brand faced criticism over its $148 advent calendar, the brand acknowledged it is “aware of the feedback” of its accessories advent calendar, telling TODAY.com in a Nov. 8 statement that it is now offering refunds because “for some, the calendar didn’t meet expectations.”
“We have personally contacted every customer who purchased the calendar and offered them a choice of a full refund or a SKIMS credit to put towards other products,” the statement read. “We want every customer to be truly happy with what they receive from SKIMS. Their feedback matters to us and will directly shape how we approach future releases.”
The limited edition product—which is currently marked as waitlisted on the SKIMS website—was marketed as “featuring twelve days of surprises,” including “playful items and everyday favorites” like hair accessories and keychains.
But customers weren’t happy with what the advent calendar contained, so much so that people called it a “scam” on social media while demanding their money back.
In one video that has garnered nearly 65 million views on TikTok, a “pissed off” customer unboxed the advent calendar to reveal keychains, bobby pins, ornaments, hair ties and other trinkets that left her dissatisfied.
“Kimberly, you’re genuinely about to piss me off,” the creator said in her viral video. “This is way too expensive.”
SKIMS
Users were quick to back her up in the comments, calling the product a “box full of pranks” and saying that it feels like she was “cleaning out Kim’s nightstand.”
Another commenter wrote that the advent calendar featured “basically everything that falls between my car seats,” while a third declared that she “just saved so many people money” by posting the contents of the product.
SKIMS is no stranger to controversy. In fact, Kardashian herself responded to backlash her brand received after it released a faux public hair thong last year.
“I’m shocked,” she admitted to E! News last October. “It got so much attention—we’ve been laughing and talking about it all day long.”
E! Illustration/Skims
The Kardashians star added at the time that it “was just a fun, silly idea” that came from a shoot she did.
Kardashian isn’t the only celeb with a notable company. Keep reading for more celebs with beauty brands…
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