The Joint Admissions and Matriculation Board, JAMB, has lifted its restriction on SIM swapping and email changes, allowing candidates who have lost access to their registered details to update them through a controlled process.
The new arrangement commenced on Monday, September 21, 2026, and applies to candidates who can no longer access their registered phone numbers or recover their email accounts.
JAMB in a statement by its Director of Communications, Fabian Benjamin, said the decision followed the introduction of stronger identity and biometric verification measures, which it said would help prevent fraud, impersonation and unauthorised changes to candidates’ records.
However, the facility can only be used once by each candidate and is available only at designated JAMB CBT, PTC/PRC Centres, including applicable state offices.
